1. Personal data we collect
1.1 "Personal Data" is information that allows someone to identify or contact you, including, for example, your name, address, phone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. We collect Personal Data from you when you register or create an Account; purchase merchandise; request information from us; sign up for e-mails or otherwise communicate with us or use the Services. We may also collect Personal Data you provide by interacting with us through social media or other forums[, from government entities that make information publicly available, and from other third-party services and organizations].
1.3 Special Categories. We collect Special Categories of Personal Data about you (which may include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, and information about your health).
2. How we use your personal data
We use Personal Data collected from or about you:
(a) To manage your Account;
(b) To provide you with our Services, including customer services;
(c) To maintain our Services (including security, troubleshooting, testing, system maintenance, support, reporting, hosting of data, and blocking users);
(d) To improve our Services, including your match experience such as mutual match, recommendations, reverse match, etc.;
(e) To contact you, including sending marketing, advertising, information and updates relating to our Services, responses to questions or requests and/or for the provision of customer services;
(f) To use data analytics to improve user relationships and experiences; and
(g) To monitor the use of our Services and prevent blocked users from accessing the Services or the information of other users.
3. Categories and purposes for which we will use your personal data
3.1 Data Categories
(i) Account Data, including identifiers such as your phone number, username, and password.
(ii) Contact Data, including billing address, and identifiers such as email address and telephone numbers.
(iii) Payment Data, including payment card/account details, account verification data and commercial information such as transaction data.
(iv) Technical Data, including internet protocol (IP) address, and internet or other electronic network activity information such as your login data, device IDs, browser type and version, time zone setting and geolocation data, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Service.
If You want to become a Free Member during your qualification process You will be asked to upload a photo in order to qualify for a free membership and prove your identity later with State ID's.
• Oversee a customer personal information informationbase;
• Help us in sending out emails, sms and presents;
• Assist us with storage and information analysis;
• Prevent from fraudulent activities;
• Help us in maintaining, developing and improving our systems/iOS APP/Applications.
We may transfer or share a copy of your personal information in cases where Charm Dating App or one of its properties, affiliates, or subsidiaries is part of a business transition, such as a merger, being acquired by another company, or selling part of its assets.
4. Age Limit
We require users to be at least 18 years of age. We do not intend for anyone under the age of 18 to use any of the features or services we offer from our app Services, and we certainly do not direct any of our content specifically at children under 18 years of age. We understand and are committed to respecting the sensitive nature of children's privacy online.
5. Mode and place of processing the personal information
The information controller processes the personal information of users of Charm Dating App in a proper manner and shall take Appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the personal information.
The personal information processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the information controller, in some cases, the personal information may be accessible to certain types of persons in charge, involved with the operation of the iOS APP (administration, sales, marketing, legal, administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) APPointed, if necessary, as information Processors by the information controller.
6. Retention time and deletion of personal information
The Personal information is kept for the time necessary to provide the services to you and you can always request that the information controller suspend or delete your personal information. If You wish to delete personal information we have collected during your use of iOS APP, You should directly do it from the APP without any request to our Support Team. Processing of your request will take some time to take effect. Thank you for your patience. Please note that changing or deleting your personal information will only change or delete the information in our informationbase for purposes of future activities and for managing future communications. However, we may elect to keep your personal information, subject to the requirements of the law and legitimate interests of the information controller. In case of your request to delete all your personal information, you agree that your email will be stored in our informationbase to avoid creation of duplicate accounts and for identification purposes. The email will not be used in marketing activities, nor forwarded to any partner iOS APP or Third parties.
9. Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We regularly monitor our systems for possible attacks and vulnerabilities, but we can’t warrant the security of the data you send us even with the safeguards we have put in place.
We maintain (and requires our subcontractors and service providers to maintain) appropriate organizational and technical measures designed to protect the security and confidentiality of any information we process. However, no organizational or technical measures are 100% secure so you should take care when disclosing information online and act reasonably to protect yourself online.
10 .Data Retention
Because many users tend to use our service at different points of their relationship-seeking life, we retain your personal information for continued service and convenience purposes until you advise us not to do so. Notwithstanding the foregoing, we may retain personal information in order to comply with applicable laws, keep accurate records, resolve disputes, prevent fraud, enforce our Terms or other agreements, or for any other legally permissible purpose.